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Making online public services accessible

The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 came into force 23rd September 2018

These regulations mean public sector organisations have a legal duty to make sure websites and apps meet accessibility requirements under the following timescales:

  • Public sector websites published on or after 23 September 2018 must be compliant by 23 September 2019. Any websites published after this date must be compliant before going live.
  • Public sector websites published before 23 September 2018 must be compliant by 23 September 2020.

Useful information and guidance is available here:


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